A kiosk app provides a lockdown mechanism to restrict devices to one or more applications while disabling all other features. It provides a digital display or a self-service terminal that can be employed in public places to provide some information or offer customer services.

Kiosk software works in two modes that include single-app kiosks and multi-app kiosks. The single app kiosk mode locks down the mobile device to one application only whereas multi app mode restricts the device to a set of specific applications.

Traditionally, kiosks mode apps were wall-mounted devices or some stand-alone system that are used by consumers for self-service, for instance, displaying advertisements, filling out applications, paying bills, showcasing catalogs, etc.

Basically, it converts a normal device into a purpose-specific appliance that can perform a particular task without any interference. In today’s modern world, kiosk software is a flexible and functional feature that supports a lockdown system to limit a mobile device to one or more applications and services.

By restricting all other features, it transforms a mobile device into a dedicated gadget capable of performing a specific task.

 

Significance of Kiosk software in Mobile Device Management

 is used to manage mobile devices through a set of features. Kiosk mode is one of the features of MDM, which is beneficial in businesses as it helps in managing mobile devices in compliance with the organization’s policies and procedures. The ever-increasing dependence of business organizations on mobile devices has commenced the need to employ kiosks in everyday operations.

To be more precise, the increased use of mobile devices in the business environment affects employees’ productivity due to the distractions that come along with fully accessible devices. It impedes the focus of employees from work; thereby impacting productivity, efficiency, and performance. Likewise, in absence of proper checks and controls, employees’ mobile devices are prone to malicious software, applications, and URLs that may put valuable corporate data at risk. In such a scenario, enabling mobile devices in kiosk mode using MDM has now become imperative to run device-led business operations.

Applications of kiosk Mode App

Due to the widespread usage of mobile devices, . Some of its use cases are discussed below.

Education: Like all other sectors, kiosk apps are advantageous in education and can be used in a variety of ways. It can be used by instructors to take examinations in a controlled environment by providing a single console in which students have to attempt the test while locking all other applications and internet access.

Similarly, it helps in disseminating information like learning resources, class schedules, course registration, and enrollment. It is useful in administering the activities of students by disallowing unnecessary apps, services, and web pages.

Retail: In retail, kiosk software can help in many ways. The kiosk mode of MDM assists in advertisements by converting traditional mobile devices into digital signage for displaying images, ads, and videos. Apart from this, kiosk mode is beneficial in implementing a self-checkout system. Customers can select the item, scan the credit card and pay for it without additional support from staff members.

Likewise, using the MDM solution, stores can convert traditional tablets to POS and thus do not need to buy a separate dedicated device for sales. Instead, the kiosk mode of MDM can enable POS application by locking all other features of the device. Another important purpose of kiosk software in retail is information dissemination like products description, availability, and price, and informing customers about their loyalty programs

Transportation and Logistics: In transportation, the kiosk mode helps in determining the location of drivers by turning a device into a dedicated Electronic Logging Device (ELD).  Moreover, kiosk-enabled mobile devices are also useful in airports or stations for checking information about flight/bus schedules, stops, routes, and arrival times.

Similarly, a self-service ticket purchasing system can also be implemented by enabling kiosk mode and managed by MDM. To avoid misuse of the device, MDM provides an excellent feature for  to perform the intended task. It avoids the tiresome issue of educating drivers about the devices and their use .

Healthcare: To improve productivity, hospitals can turn mobile devices into kiosks which prevents misuse of devices as they run approved apps only. Healthcare professionals can easily view relevant patient information, laboratory test results, and medical history to make informed and timely decisions without getting distracted/annoyed by unnecessary apps or ads.

Moreover, are beneficial in raising awareness and spreading information about some diseases by turning devices into digital signage. Other uses of kiosk software in healthcare include scheduling appointments and making payments.

Kiosk mode app is quite beneficial in performing intended tasks with great efficiency and accuracy while restricting unnecessary apps, websites, and buttons. Nowadays, it is widely used in almost all sectors and MDM is one of the most convenient ways to enable kiosk mode in mobile devices while managing them entirely.